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Privacy Policy for Online Seva: Digital Services

Last Updated: September 2026

1. Non-Affiliation Disclaimer

Online Seva: Digital Services is an independent platform and directory. It is NOT affiliated, associated, authorized, endorsed by, or in any way officially connected with any government entity, department, or official agency of India. All service guides, document checklists, and external links provided in the app are for informational purposes only.

2. Sources of Government Information

The app provides direct official links and guides sourced from publicly available official Indian government web portals, including:

3. Introduction

Welcome to Online Seva: Digital Services. We respect your privacy and are committed to protecting it. This Privacy Policy explains our practices regarding any information we may collect.

4. Personal Data Collection

Online Seva: Digital Services does not collect, store, transmit, or share personal identification information (PII). We do not store your name, Aadhaar number, PAN details, email, or private personal data on any servers. The app assists users by providing step-by-step guides and launching direct official web portals in your mobile browser (Chrome Custom Tabs).

5. Third-Party Links & Custom Tabs

Our app provides links to external official government and service provider websites. Once you click a link and navigate to an official portal, you are subject to the privacy policies and terms of those respective third-party websites.

6. Advertising & Third-Party SDKs (Meta Audience Network & Unity LevelPlay)

To keep Online Seva: Digital Services completely free of cost and support ongoing maintenance, we display advertisements provided by third-party advertising networks and mediation services. We partner with Meta Audience Network and Unity LevelPlay (Unity Ads).

These advertising networks use software development kits (SDKs) that may collect and process device-level identifiers and non-personal technical information to deliver, target, and measure ads:

  • Device & Advertising Identifiers: Google Advertising ID (GAID / AAID), IP address, and network carrier.
  • Device Information: Device brand and model, operating system version, system language, and display resolution.
  • Ad Interactions: Ad views, clicks, video completion rates, and diagnostic logs.

Meta Audience Network (Meta Platforms, Inc.)

We use Meta Audience Network to serve banner, medium rectangle, and interstitial advertisements. Meta may use cookies, device identifiers, and other technologies to collect information to serve and measure targeted ads.

Unity LevelPlay & Unity Ads (Unity Technologies)

We use the Unity LevelPlay mediation platform and Unity Ads to deliver and optimize advertisements. Unity may collect device identifiers, country location, and app performance telemetry to serve relevant ads and prevent invalid traffic.

How to Manage Your Ad Preferences & Opt-Out

Users can limit personalized advertising or reset their advertising identifiers directly on their device at any time:

  • Android Device Settings: Open Settings → Google → All Services → Ads, then tap Reset advertising ID or Delete advertising ID to opt out of interest-based ads.
  • In-App Privacy Choices: You can review and update your consent choices within the app anytime via the Navigation Drawer under "Ad Privacy Choices".

7. Device Permissions & Notifications

We may request optional notification permissions to inform you about important service guide updates or app enhancements. You can control or revoke notification permissions at any time through your device settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be published directly on this page with an updated revision date.

9. Contact Us

If you have any questions, feedback, or concerns regarding this Privacy Policy, please contact us by email at:
enggrumana@gmail.com